Last updated: September 2026
About GDPR
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy. Although tide-prism operates primarily in Canada, we respect and comply with GDPR requirements for any visitors from the European Economic Area (EEA).
Data Controller
tide-prism is the data controller for personal information collected through this website. Our contact information:
tide-prism
128 Harbour View Drive
Vancouver, BC V6E 2R5
Canada
Email: [email protected]
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge within one month of your request.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions. This right is not absolute and may be subject to legal retention requirements.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests as our legal basis.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Legal Bases for Processing
We process personal data from EEA residents based on the following legal grounds:
- Consent: You have given explicit consent for processing for specific purposes
- Contract: Processing is necessary for the performance of a contract
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override these interests
- Legal Obligation: Processing is necessary to comply with applicable law
Data Transfers
As a Canadian organization, data you provide may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate protection for personal data. We also implement appropriate safeguards for any international data transfers.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, typically no longer than three years after your last interaction with us, unless longer retention is required by law or for legitimate business purposes.
Cookies and Tracking
We use cookies and similar technologies on our website. You can manage your cookie preferences through our cookie consent mechanism. See our Cookie Policy for more details.
Exercising Your Rights
To exercise any of these rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. If we need additional time (up to two additional months), we will inform you and explain the reason for the delay.
Right to Lodge a Complaint
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so that we can address your concerns directly.
Updates to This Notice
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.